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Jemmoma, SA de CV, is responsible for the use and protection of your personal data, and in this regard, we inform you as follows:

OUR CONTACT INFORMATION IS: (i) Address: Avenida Paseo de la Reforma 342 6, Juárez, 06600, Cuauhtémoc, CDMX, (ii) Telephone Number: 800 242 4000; (iii) Email: hola@jemmoma.com

FOR WHAT PURPOSES WILL WE USE YOUR PERSONAL DATA?

The personal information we collect from you will be used for the following purposes that are necessary for the service you request: (1) Verify and confirm your identity, and (2) Establish contact for attention and follow-up on issues related to the provision of services and commercial activity of our company. In addition, we will use your personal information for the following purposes which are not necessary for the requested service, but which allow and facilitate us to provide you with a better service: Information and promotional campaigns and surveys on quality of service.

In case you do not want your personal data to be processed for these additional purposes, you can express it from this moment to our contact details. The refusal to use your personal data for these purposes may not be a reason for us to deny you the services and products you request or contract with us.

WHAT PERSONAL DATA WILL WE USE FOR THESE PURPOSES?

To carry out the purposes described in this privacy notice, we will use personal identification, contact, employment and property data. In addition to the personal data mentioned above, for the purposes informed in this privacy notice we will use the following personal data considered as sensitive, which require special protection: health status, diseases, illnesses and treatments.

WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION AND FOR WHAT PURPOSES?

We inform you that your personal data will only be processed by those responsible and in charge (hired personnel) of this company in order to provide the services you request, so your personal data will not be transferred to any third party, except when strictly necessary for the execution of those services in compliance with legal obligations to the authorities and competent authorities.

HOW CAN YOU ACCESS, RECTIFY OR CANCEL YOUR PERSONAL DATA, OR OBJECT TO ITS USE?

You have the right to know what personal information we have about you, what we use it for and the conditions of the use we make of it (Access). Likewise, it is your right to request the correction of your personal information in case it is outdated, inaccurate or incomplete (Rectification); that we remove it from our records or databases when you consider that it is not being used properly in accordance with the principles, duties and obligations under the regulations (Cancellation); as well as oppose the use of your personal data for specific purposes (Opposition). These rights are known as ARCO rights. To exercise any of the ARCO rights, you must submit the respective request through our contact means mentioned above.

To learn about the procedure and requirements for the exercise of the ARCO rights, you may contact our Privacy Department, which will process the requests for the exercise of these rights, and will answer any questions you may have regarding the treatment of your information.

YOU MAY WITHDRAW YOUR CONSENT that, if any, you have given us for the processing of your personal data. However, it is important that you keep in mind that not in all cases we will be able to fulfill your request or terminate the use immediately, since it is possible that due to some legal obligation we may need to continue processing your personal data. Also, you should consider that, for certain purposes, the revocation of your consent will mean that we can no longer provide the service you requested, or the conclusion of your relationship with us.

In order for you to limit the use and disclosure of your personal information, we offer you the following means:

– Your registration in the Public Registry to Avoid Advertising, which is in charge of the Procuraduría Federal del Consumidor, with the purpose that your personal information will not be used to receive advertising or promotions from companies of goods or services. For more information about this registry, you can consult the PROFECO website, or contact it directly.

– Your registration in the exclusion list “CONFIDENTIAL”, so that your personal data will not be used for marketing, advertising or commercial prospecting purposes by us.

For further information, please contact us through our contact information.

WEBSITE – We inform you that on our website we use cookies, web beacons and other technologies through which it is possible to monitor your behavior as an Internet user, provide better service and user experience when browsing our website, as well as offer new products and services based on your preferences. The personal data we obtain from these tracking technologies are the following: browsing hours, time spent browsing our website, sections consulted, and Internet pages accessed prior to ours. These technologies may be removed by disabling cookies.

HOW CAN YOU FIND OUT ABOUT CHANGES TO THIS PRIVACY NOTICE?

This privacy notice may be modified, changed or updated due to new legal requirements; our own needs for the products or services we offer; our privacy practices; changes in our business model, or other causes. We are committed to keep this privacy notice updated on our website.

SPECIFIC MEASURES – We inform you that it is of our special interest to take care of the personal information of minors and persons in a state of interdiction and different capacities in terms of law, through the establishment of specific measures, such as:- Obtaining the consent of parents and guardians for the processing of personal data of this group of persons. – The implementation and maintenance of stricter security measures to ensure the confidentiality of minors and this group of people.

IF YOU CONSIDER THAT YOUR RIGHT TO PROTECTION OF YOUR PERSONAL DATA HAS BEEN INJURED by any conduct or omission on our part, or presume any violation of the provisions of the Federal Law for the Protection of Personal Data in Possession of Individuals, its Regulations and other applicable laws, you may file a complaint with the National Institute for Transparency, Access to Information and Protection of Personal Data (INAI). For more information, we suggest you visit its official website at www.inai.org.mx.

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